Our Privacy Policy.

Effective Date: July 2025
Welcome to The Cocoon Collective. Your presence here means the world — and so does your privacy. This policy outlines how we respectfully gather, use, and protect your personal information in alignment with our values of integrity, care, and conscious connection.

1. What We Collect — and Why

When you join our community, we may collect the following information:

  • Name and contact details (email, social media handles)
    To stay connected, deliver updates, and invite you into aligned spaces.

  • Membership details (programs joined, sessions booked, preferences)
    To offer you the most tailored, supportive experience possible.

  • Payment details
    Processed securely through third-party platforms (e.g. Stripe, PayPal, Kajabi) — never stored directly by us.

  • Wellness practitioner information (e.g. qualifications, services, bios)
    For members listing within The Wellness Marketplace or The Practitioners Pod.

We only collect what is needed to nurture your journey and never ask for anything we don’t need.

2. How We Use Your Information

We use your information to:

  • Create and manage your member profile

  • Deliver our offerings and courses

  • Send gentle reminders, soulful updates, and occasional love letters

  • Curate experiences that align with your journey

  • Maintain the safety and integrity of the community

We never sell or share your information with outside parties for marketing — ever.

3. Cookies + Analytics

Like many websites, we use cookies to understand how our site is being used and how we can make your experience smoother. You can disable cookies through your browser at any time.

4. Your Rights

You have the right to:

  • View the personal data we hold about you

  • Correct or update your information

  • Request that we delete your data at any time

To make any changes, simply email us at jess@cocooncollectiveclub.com — we’ll honour your request swiftly and kindly.

5. Security

Your information is stored securely and accessed only by those who need it to provide you with beautiful, safe experiences. We use industry-standard tools and trusted platforms to keep everything protected.

6. Third-Party Tools

We partner with ethical, secure platforms (like Mighty Networks, Kajabi, Stripe, and Google) to bring you The Cocoon Collective experience. Each has its own privacy policy which we recommend reviewing for full transparency.

7. Policy Updates

This policy may evolve as we grow. If it changes, we’ll let you know clearly via email or within your member area — always keeping you informed.

8. Questions or Concerns

Your peace of mind matters. If you have any questions about how your data is used or protected, please reach out anytime:
jess@cocooncollectiveclub.com

With gratitude and integrity,
Jess and The Cocoon Collective Team 🦋